Privacy Policy of Rongila Fashion
Effective Date: 9 Sept 2025
1. Overview
Rongila Fashion (“we”, “us”, “our”) is committed to protecting the privacy and security of personal information that we collect about visitors to our website rongilafashion.ca (“Site”) and customers who purchase goods from us. This Privacy Policy describes how we collect, use, disclose, retain, and protect your personal information, and your choices about this information.
2. Contact Information
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Address: 2972 Danforth Ave, East York, ON M4C 1M6, Canada (rongilafashion.ca)
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Email: admin@rongilafashion.ca (rongilafashion.ca)
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Phone: +1 437-431-8517 (rongilafashion.ca)
3. What Information We Collect
We may collect the following kinds of personal information:
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Account Information: name, email address, password, billing and/or shipping address, phone number, when you create an account.
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Order Information: items purchased (products, sizes, colours, quantity), order history, payment method, shipping details.
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Payment Details: information necessary to process payment (e.g. credit card or other transaction details). We do not store full credit card numbers in our systems (depending on provider).
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Usage Data: details of your visits to the Site, pages viewed, IP address, browser type, device type, times and dates of access, referral source.
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Communications: any messages you send to us (via contact form, email, customer support), and our responses.
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Marketing & Newsletter: preferences for receiving marketing materials, subscription to newsletters.
4. How We Use Your Information
We may use personal information for such purposes as:
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Processing and fulfilling your orders (shipping, invoicing, returns).
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Managing your account, verifying identity, and providing customer support.
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Facilitating payment and preventing fraud or other illegal activities.
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Sending you updates, promotions, newsletters if you opt-in.
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Improving our website, products, services, and user experience (analytics).
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Complying with legal obligations.
5. Sharing / Disclosing Information
We may disclose your information:
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To third-party service providers who perform services for us (payment processors, shipping companies, IT service providers, analytics).
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To comply with legal requirements (e.g. law enforcement, legal process).
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To protect the rights, property, or safety of Rongila Fashion, its customers, or others.
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In connection with a merger, acquisition, or sale of assets (with notice or as permitted by law).
6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect usage data, to remember preferences, to analyze usage patterns, and to personalize your experience. You may disable some cookies through your browser settings, but this may affect how the Site functions.
7. Data Retention
We retain your personal information only as long as necessary for the purposes for which it was collected, including any legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize the data.
8. Security
We take reasonable technological, administrative, and physical measures to protect personal information against unauthorized access, alteration, destruction, or disclosure. However, no internet transmission is fully secure; we cannot guarantee absolute security of data.
9. Your Rights
Depending on your location, you may have rights regarding your personal information, such as:
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Access: request a copy of your personal data.
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Correction: have inaccurate or incomplete data corrected.
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Deletion: request deletion of your data, subject to legal obligations.
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Objection / Restriction: ask to restrict or object to certain processing.
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Withdrawal: opt out of marketing communications.
If applicable, and if you are in jurisdictions with privacy laws (e.g. Canada’s PIPEDA, European GDPR, etc.), you may have other rights. To exercise any rights, contact us at the contact details above.
10. Children
Our Site and services are not intended for individuals under the age of [insert age per law, e.g. 13 or 16]. We do not knowingly collect personal information from children. If we become aware we have collected data from a child, we will take steps to delete it.
11. International Transfers
If your information is transferred or stored outside your country of residence, we will take reasonable steps to ensure it is treated securely and in accordance with this Privacy Policy and applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on the Site, with the effective date. If changes are material, we may provide additional notice (e.g. via email or notification).
13. Consent
By using the Site, placing an order, or providing personal information to us, you agree to the terms of this Privacy Policy.
